Dickey's Barbecue Pit

July 16, 2025

⭐ 1 Star – Great Food, Terrible Service from One Employee I’ve been a loyal customer of Dickey’s for years and have always enjoyed the food. Unfortunately, the service—specifically from one employee named Joy—has gone so far downhill that I can no longer recommend this location. Despite ordering the exact same meal for years without issue, Joy consistently treats me with unnecessary rudeness and condescension. She speaks to me as if I don’t know what I’m ordering, even though I’m always clear and polite. Strangely, she doesn’t treat my husband this way—only me—which makes the behavior even more concerning. I’ve tried to ignore it, but after several repeated experiences, it’s clear this isn’t a one-time fluke. Her attitude completely ruins what should be an enjoyable meal, and it’s disappointing that someone that is that rude works in a customer service role. Good food only goes so far when the customer service is this unprofessional.