Burger King

August 2, 2025

After being turned away from KFC "because they don't have chicken", my wife went to the Hermiston Burger King drive-thru hoping for a simple dinner. Unfortunately, her experience was nothing short of frustrating and disrespectful. From the moment she began placing her order, the employee taking it was extremely pressuring — cutting in with a rushed “Anything else?” after every item, barely giving her a second to speak. She politely asked them to slow down and explained that she doesn't do well under pressure, but the same rude, rushed tone continued throughout the order. When she pulled up to the window, she was handed three full bags of food at once with no regard for whether she could carry them safely. She told the employee she was going to drop them if they kept being handed like that, and was met with attitude and a scoff — again, unnecessarily rude. While still at the window, she checked the bags and realized the BBQ sauce she paid for was missing. When she mentioned it, the employee opened the window again with the same dismissive, rude tone and handed her ketchup instead. No apology. No correction. This isn’t just poor service — it’s a complete lack of professionalism and care. Fast food can be a tough job, I understand that, but there’s no excuse for treating customers with this level of disrespect. I truly hope management sees this and takes it seriously. No one should feel stressed or disrespected trying to order dinner.